consumersenergy

FAQ

General Overview of Consumers Energy

Consumers Energy is a top rental company in Ontario that offers smart home rentals and energy solutions to its customers. Our rental programs come with flexible plans, allowing you to choose the one that best fits your needs and preferences. We also have green energy options that allow you to reduce the environmental impact of your energy consumption in an easy and convenient way. Our services are available to almost 8500 consumers.

Consumers Energy serves customers in Alberta, British Columbia, Manitoba, Ontario, and Quebec through its various businesses across Canada. We are excited to announce that we will be expanding our services to the United States in the near future.

Yes, Consumers Energy has the required licenses to operate in all of its markets.

If you live in an area served by Consumers Energy and are over the age of 18, you are eligible to sign up for one of our programs. To get more information, please fill out a Request Form.

HVAC Equipment

There are several signs that your HVAC system may need to be replaced, including rising energy bills, frequent breakdowns, and a lack of cooling or heating in certain areas of your home. If your system is more than 10-15 years old, it may also be time to consider replacing it.

There can be many causes for an HVAC system not working properly, including problems with the thermostat, dirty or clogged filters, malfunctioning

It is generally recommended to schedule maintenance for your HVAC system at least once a year, or twice a year if you have a heat pump. This can help ensure that your system is running efficiently and can help prevent costly breakdowns.

Billing & Payment

Your natural gas and electricity bills will still be issued by your utility company even if you sign up with Consumers Energy. However, depending on the program you choose, you may be able to save money on your bills.

Yes, Consumers Energy will charge you a rental fee for the duration specified in your rental agreement. This fee will be charged to your bank account.

No, signing up with Consumers Energy will not result in any additional fees being charged by your utility company. You will pay the same amount for your utilities as you did before joining Consumers Energy. However, depending on the program you qualify for, you may be able to reduce your monthly costs.

If you have any questions about your bill, you should contact your utility provider. They will be able to assist you with any additional inquiries you may have about your utility bills.

To pay your energy bill, you should contact your utility company. They will provide you with instructions on how to make the payment.

Yes, Consumers Energy may use a collection agency to collect unpaid bills, just like many other large businesses.