Customer satisfaction, our top priority.
Consumers Energy is committed to delivering the highest quality of service for its customers. We prioritize managing customer complaints and disputes, which you can see on our website through BBB’s page regarding these topics – including more details about how many people were affected by an issue as well any solutions offered or action taken in response!
In addition to managing customer complaints and disputes, Consumers Energy also prioritizes safety and reliability in their service. We regularly conduct maintenance and upgrades on our infrastructure to ensure that our customers have access to safe and reliable energy. We are committed to being environmentally responsible and offer a variety of programs and services to help customers reduce their energy usage and costs, as well as promote the use of renewable energy sources. Overall, Consumers Energy is dedicated to providing the highest quality of service for our customers, and we make it a priority to address any issues that may arise in a timely and efficient manner.
Our business has business review profiles with Google, Homestars, Facebook, and Glassdoor, and we’ve consistently kept our scores close to 5 stars.